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International Customer Service Representative Full-Time

Robertsdale, Alabama

Job Summary

Fit is seeking a bilingual Customer Service Representative for an opportunity on the Eastern shore paying in the $35K-$40K range depending on experience.  This position will interact heavily with customers on a daily basis, providing fast, reliable and friendly customer service.  


Job Description

Additional duties include:

  • Prepare and process accurate quotations promptly for customer requests
  • Process and confirm in-coming orders for accuracy including pricing and delivery information
  • Generate sales to new and existing customers by determining customer requirements and expectations
  • Manage time effectively and work successfully with other team members to meet sales goals
  • Handle customer concerns or issues in a timely professional manner
  • Resolve product or service problems and expedite corrective actions
  • Must possess excellent/strong math and mechanical skills


Skills, knowledge and abilities:

  • Must exhibit strong proficiency in data entry
  • Must be able to interact cordially and productively with co-workers in a team environment and establish relationships with individuals at all levels of the company
  • Must have excellent telephone etiquette, verbal and written communication skills
  • Ability to handle multiple tasks effectively and efficiently
  • Ability to work under pressure and to prioritize
  • Must possess excellent organizational skills
  • Must be able to make independent judgment decisions with minimal supervision.
  • Must be comfortable using simple math to calculate time, cost and freight charges


Job Requirements

Requirements include:

  • Bachelor’s degree in related field (business, IT, etc.)
  • Fluency in English and Spanish (written and oral)
  • 2 years of experience in Sales and/or Customer Service 
  • Excellent communication skills, both verbal and written in English and Spanish.
  • Proven track record of successful sales experience preferred
  • Drug Screening and Background check required


Please email resumes to jobs@fitrecruiting.com or call (251) 300-3584 for more information.

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